Privacy Policy

LLC EMEXES

PRIVACY POLICY

Last updated July 01, 2024

This Privacy Policy regarding the processing of personal data (“the Policy”), developed and applied by EMEXES Limited Liability Company  as an annex to the Terms of Use of the Site, located at https://emexes-dent.com/ru/pages/usloviia-ispolzovaniia (“Terms of Use”) and regulate the procedure for processing and protection of personal data of individuals (subjects of personal data) on the basis of the Law of Ukraine on the protection of personal data, as well as the General Regulation on the protection of personal data of individuals (subjects of personal data). 

This Policy will tell you how your personal data is collected and processed when you visit and use the https://emexes-dent.com/ website (the "Site"). 

By using the Site, you as a user of the Site ("You") confirm that you agree with this Policy and the terms of processing your personal data. If you do not agree with this Policy, you must immediately leave the EMEXES-DENT Site and stop using its functionality.

Content:

●       Terms and Definitions.

●       Operator's contact information 

●       When we collect personal data

●       Processing of personal data 

●       Cookies 

●       Provision of personal information on the Site 

●       Disclosure of personal data to third parties

●       Your rights 

●       Period for retaining personal data

●       Termination of data processing 

●       Children's personal data 

●       Changes to This Privacy Policy  

Terms and Definitions.

●     Personal Data - information or a set of information about a natural person (User) who is identified or can be specifically identified.

The User's personal data includes in particular: surname, first name, patronymic, identification number, location data, e-mail address, mobile/landline phone number, online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.

●     Operator, EMEXES, Website Administration (“the Operator”) - EMEXES Limited Liability Company, country of registration: Ukraine, registration number 43978160, independently or jointly with other persons organizing and (or) carrying out processing of personal data, as well as determining the purposes of personal data processing, composition of personal data subject to processing, actions performed with personal data;

●     Processing of personal data - any action or set of actions performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;

●     Automated processing of personal data - processing of personal data with the help of computing equipment;

●     Dissemination of personal data - actions aimed at disclosure of personal data to an indefinite number of persons;

●     Provision of personal data - actions aimed at disclosure of personal data to a certain person or a certain circle of persons;

●     Blocking of personal data - temporary cessation of personal data processing (except for cases when processing is necessary to clarify personal data);

●     Use of personal data - actions with personal data performed by the Administration in order to make decisions or perform other actions that give rise to legal consequences in relation to the subject of personal data or other persons or otherwise affect the rights and freedoms of the subject of personal data or other persons.

●     Destruction of personal data - actions as a result of which it becomes impossible to restore the content of personal data in the information system of personal data and (or) as a result of which material carriers of personal data are destroyed;

●     Personal data depersonalization - actions, as a result of which it becomes impossible to determine the belonging of personal data to a particular subject of personal data without using additional information;

●     Biometric personal data - data characterizing physiological and biological features of a person, on the basis of which it is possible to establish his/her identity and which are used by the Operator to establish the identity of the personal data subject;

●     Personal data information system - a set of personal data contained in databases and information technologies and technical means ensuring their processing;

●     User - a subject of personal data, any legally capable natural person who has joined this Policy in his/her own interests or in the interests of a legal entity, for the purpose of receiving services;

●     Website, Site - the website https://emexes-dent.com/ owned by the Operator on the Internet.

●     Registration - User's actions to fill in and submit the registration form posted on the website.

●     Policy - this Privacy Policy, located at https://emexes-dent.com/ru/pages/privacy-policy. 

●     Agreement - The Agreement for provision of Informatics Consulting and Computer Programming Service to the User by providing access to its EMEXES-DENT Service/Software.

●     EMEXES-DENT Service/Software - EMEXES-DENT CRM System, which is a software located on the website https://emexes-dent.com/,  is intended for automation of business processes. Exclusive rights to the EMEXES-DENT CRM System belong to EMEXES LLC.

OPERATOR'S CONTACT INFORMATION:

EMEXES LLC 

Ukraine, 04053, Kyiv, Voznesenskyi Spusk, 14, office 16/70 

Registration number 43978160

E-mail: [email protected]

Telegram: @EMEXES

Phone: +380508278125

WHEN WE COLLECT PERSONAL DATA

The processing of your personal data is carried out in accordance with the requirements of the Legislation. The processing of personal data of persons located in the EU or who are EU citizens is regulated in particular by the EU General Data Protection Regulation 2016/679 ("GDPR"). The laws of other countries may also impose additional requirements.

We only process your personal data if one of the conditions specified in Article 6 GDPR is met, including but not limited to: 

✔      You have consented to the processing of personal data; 

✔      You visit or use the EMEXES-DENT Site;

✔      You register on the Site; 

✔      Processing is necessary for the purpose of entering into or executing a mutual contract;

✔      Such processing is required by the laws of the countries in which you are located;

✔      You contact the Operator by mail or write to the support service.

PROCESSING OF PERSONAL DATA

(1) Visiting or using the Site

When you visit and use the Site, your personal data is collected:

●       Automatically;

●       When registering on the Site as the Customer/Contractor.

Automatic collection of personal data occurs through the use of cookies as well as other automatic information collection technologies. Such personal data includes IP address, session duration, browser version, time and currency used on the EMEXES-DENT Site. More detailed information about cookies can be found in the Cookies section of this Policy.

When you register on the Site, accepting the terms and conditions of the Terms of Use (offer) posted at https://emexes-dent.com/ and subsequently entering into the Agreement, you may provide us with your payment information, such as card number, account number, or IBAN. The terms of the Site’s Terms of Use may also provide for the provision of other personal information. The purpose of processing is to ensure the provision of the EMEXES-DENT Service to Users of the Site. The legal basis for such data processing is the execution of the Agreement.

(2) Registration on the Site

When you register on the EMEXES-DENT Site, you provide the following information:

- E-mail;

- Phone number;

- Full name;

- Country of residence/location;

- Company name.

The purpose of processing the above-mentioned data is to create and maintain your profile on the Site, to conclude and execute the Agreement, and to provide access to the EMEXES-DENT Service. The period of storage of such data is the period of validity of the Agreement.

(3) Contacting the Operator or support service

When you contact the Operator by mail or write to the support service, you provide your e-mail address or other contact information, as well as other information that you choose to provide to the Operator or support service yourself, or that is necessary to resolve your problem or answer your question. The purpose of processing such information is to respond to your inquiry or to solve your problem. The legal basis of such processing is the fulfillment of the Agreement or legitimate interest of the Operator or third parties (in resolving your question or problem).

In addition, the grounds for processing personal data are:

1) consent of the personal data subject to the processing of his/her personal data by the Operator; 
 2) conclusion and execution of the Agreement, one of the parties of which is the personal data subject or which is concluded in favor of the personal data subject, or for the implementation of measures preceding the conclusion of the Agreement at the request of the personal data subject;

3) the necessity for the Operator to fulfill the requirements stipulated by the Legislation.

The purpose of processing personal data is:

✔      implementation of the features assigned to the Operator in accordance with the terms and conditions of the Terms of Use (offer) and the Agreement, the Law of Ukraine and GDPR;

✔      Collection, storage and processing of personal data received in the online service within the framework of the Law and GDPR;

✔      Providing the User with information about services, current promotions and special offers related to the services provided by the Operator;

✔      Identification of the subject of personal data when using the website (online service) and performing contractual obligations;

✔      communication with the personal data subject when necessary, including sending proposals, informational materials, messages, information and requests, advertising, as well as processing requests of the personal data subject;

✔      improving the quality of the online service, its usability, developing new functionalities and improving the quality of service;

✔      provision of services to the User;

✔      conducting statistical and other studies, based on anonymized data;

✔      fulfillment by the Operator of its contractual and other obligations to the User under agreements concluded between the Operator and the User or third parties in the interests of the User, as well as fulfillment by the Users of their obligations under the Agreements concluded through the Site.

The processing of personal data is subject to the conditions defined by the Legislation and GDPR.

To achieve the goals of this Policy, only those employees of the Operator who are assigned such duty in accordance with their official (labor) responsibilities are allowed to process personal data. Access of other employees may be granted only in cases stipulated by law. The Operator guarantees from its employees confidentiality and security of personal data during their processing.

When processing personal data in information systems, the Operator shall ensure:

✔    carrying out measures aimed at preventing unauthorized access to personal data and (or) transferring them to persons who do not have the right to access such information;

✔    timely detection of unauthorized access to personal data;

✔    prevention of impact on technical means of automated processing of personal data, as a result of which their functioning may be disturbed;

✔    the possibility of immediate recovery of personal data modified and destroyed due to unauthorized access to them;

✔    constant control over the level of personal data protection.

The Operator implements the following requirements of the Law in the field of personal data:

✔    requirements of confidentiality of personal data;

✔    requirements to ensure the personal data subject's exercise of his/her rights;

✔    requirements to ensure the accuracy of personal data and, where necessary, relevance in relation to the purposes of personal data processing (with taking (ensuring the taking of) measures to delete or clarify incomplete or inaccurate data);

✔    requirements for the protection of personal data from unauthorized or accidental access to them, destruction, distortion, blocking, copying, provision, dissemination of personal data, as well as from other unauthorized actions in relation to personal data;

✔    other requirements of the Legislation.

COOKIES

The procedure, terms and conditions for the use of cookies are set out in the Cookie Policy, available at https://emexes-dent.com/ru/pages/cookies. 

PROVISION OF PERSONAL INFORMATION ON THE SITE

By using the Site and the EMEXES-DENT Service, you provide personal information that may become available to other users of the Site and the EMEXES-DENT Service. Please exercise caution when providing your personal information. In any event, we are not responsible for the actions of users of the EMEXES-DENT Site with respect to personal information that you have voluntarily made public.

TRANSFER OF PERSONAL DATA TO THIRD PARTIES

We may share your personal information with third parties such as mailing list service providers, hosting providers, customer and technical support services, cloud storage services, software developers, marketing and analytics providers. Your personal data will be shared only as necessary, in accordance with applicable data protection laws and to fulfill the purposes for which it was collected.

The Operator requires the recipients of personal information to maintain confidentiality when processing personal data, to process them exclusively in accordance with our instructions and with the provision of the necessary organizational and technical measures to protect personal data from unlawful or accidental access to them, destruction, modification, blocking, copying, unauthorized dissemination, as well as from other unlawful actions against personal data.

In case the information is to be transferred outside the European Union to countries that do not have an adequate level of personal data protection, in particular to Kazakhstan, Belarus, the Russian Federation, the Operator will use suitable protective measures that will ensure the safety and protection of personal data that are transferred. Such protective measure may be Standard Contractual Clauses - special contracts developed and approved by the European Commission to ensure the secure transfer of data to such countries, which are available at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en. 

A copy of such a treaty or other suitable safeguard measure that is used to transfer your data outside the European Union can be requested at: [email protected].

YOUR RIGHTS

As a data subject, you have a number of rights in relation to your personal data, namely:

demand from the operator to clarify his personal data, block or destroy them in case the personal data are incomplete, outdated, inaccurate, illegally obtained or are not necessary for the stated purpose of processing, as well as to take measures provided for by law to protect his rights

the right to receive information regarding the processing of personal data, including information containing: confirmation of the fact of personal data processing by the operator; legal grounds and purposes of personal data processing; purposes and methods of personal data processing applied by the operator; name and location of the operator, information about persons (except for the operator's employees) who have access to personal data or to whom personal data may be disclosed on the basis of a contract with the operator or on the basis of the law; reference to the personal data processing processor's activity in the field of personal data processing; and

The Administration has the right to entrust the processing of personal data to a third party with the consent of the subject of personal data, unless otherwise provided by the legislation of Ukraine, on the basis of a contract concluded with the third party, the condition of which is the observance of confidentiality and non-disclosure of personal data.

Representatives of public authorities (including controlling, supervisory, law enforcement and other bodies) shall have access to personal data processed in the Administration to the extent and in the manner prescribed by the legislation of Ukraine.

In addition to the rights mentioned above, personal data subjects have rights under the GDPR.

The User has the right to find out what personal data we process. For this purpose, the User may make a request for this information by e-mail: [email protected] during business hours, including by contacting the Administration of the website. The list of data that the Administration is obliged to provide is specified in Articles 13 and 14 of the GDPR. At the same time, the User is obliged to state his/her specific requirements in the request, so that the Administration can legally consider the request and provide a response.

In case the Administration is unable to verify the identity of the User during the exchange of electronic messages or during telephone contact, or in case of reasonable doubts about the identity of the User, the Administration may ask the User or the person contacted to provide an identity document, including by personal appearance at the address of the location of the Administration. Only in this way we can avoid disclosure of your personal data to a person who may impersonate you.

The operator will process requests as soon as possible, but at the same time, the time to provide a complete and lawful response regarding personal data may take up to 30 calendar days.

In the event that the personal data being processed is incorrect or outdated, the User has the right to carry out the correction by contacting the Operator.  

Personal data cannot be changed if they have already been used in the execution of the contract and/or they are contained in a tax document that has been drawn up in compliance with the Tax Law.

The personal data subject has the right to demand from the Operator to delete personal data relating to him/her without undue delay, and the Operator is obliged to delete personal data immediately if one of the following grounds applies:

(a) the personal data are no longer required for the purposes for which they were collected or otherwise processed;

(b) the data subject withdraws the consent on the basis of which the processing is carried out and where there is no other lawful basis for the processing;

(c) the data subject objects to the processing and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing;

(d) the personal data was processed unlawfully;

(e) the personal data shall be destroyed in fulfillment of a legal obligation under the Act or the law of the European Union or the Member State to which the Operator is subject;

(f) the personal data was collected for the purpose of providing information services.

In this case, for security reasons, the Operator may ask the User to provide an identity document, including directly to the Operator's location address.

You can exercise your rights against the Operator by contacting [email protected]. We will provide you with a response to your request within one month of receiving it.

Please note that when you submit a request to exercise your right, Operator may require you to confirm your identity, such as by email or otherwise, and may ask you certain clarifying questions to determine the nature and scope of your request.

PERIOD OF PROCESSING AND STORAGE OF PERSONAL DATA

Your personal data will be stored for the period necessary to achieve the purposes of its processing or for the period specified by law. After the expiration of the storage period, your data will be deleted or anonymized.

The terms of personal data processing are determined based on the purposes of processing, but not longer than it is determined by the Law.

Personal data, the term of processing (storage) of which has expired, shall be destroyed or anonymized, unless otherwise provided by the Legislation of Ukraine. Storage of personal data is carried out in a form that allows to identify the subject of personal data, not longer than required by the purposes of personal data processing, if the period of storage of personal data is not established by the Legislation. Processed personal data is subject to destruction or depersonalization upon achievement of the purposes of processing or in case of loss of necessity to achieve these purposes, unless otherwise provided by the Legislation. We must also consider the periods for which we may need to retain your personal data in order to fulfill our legal obligations to you or regulatory authorities.

We may, over time, minimize your personal information that we use, or we may even anonymize your information so that it can no longer be linked to you personally. In this case, we will be able to use this information without further informing you.

TERMINATION OF DATA PROCESSING

The processing of personal data shall cease:

✔      Where the purposes of personal data processing have been achieved, and where such purposes cease to exist;

✔      In case of expiration of the retention period of personal data;

✔      At your request, if the request for deletion of personal data is granted;

✔      In case of withdrawal of consent to data processing, if there are no other legal grounds provided by law for processing personal data;

✔      In the event of liquidation of the Operator.

CHILDREN'S PERSONAL DATA

The Platform is not intended for use by children under the age of 16 or older if your country of residence imposes a higher restriction. We do not knowingly process personal data of children and will delete such data within a reasonable time if we receive it.  

CHANGES TO THIS PRIVACY POLICY

This Policy may be changed or terminated by the Operator unilaterally without prior notice to Users, including if required by applicable law. A new version of the Policy comes into effect from the moment of its posting on the website, unless otherwise provided by the new version of the Policy.

It is your responsibility to check that the Policy is up to date, and EMEXES recommends that you check the Policy each time you visit the EMEXES-DENT Site.